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All tents are provided with a full manufacturers warranty that covers defects in materials and workmanship. For further details,questions reguarding product and length of coverage per manufacturer click on provided links below.
Eureka Backpacking Tents-Eureka Tent Warranty
Coleman Exponent Tents-Coleman Exponent Tent Warranty
Backside or Black Pine Sports-Backside/Black Pine Sports Tent Warranty
Sierra Designs-Sierra Designs Parts & Warranty
Manufacturer or Trail Tents will not be obligated to repair or replace equipment which has been repaired by others,abused,altered in any fashion other than it's original intent. Furthermore, the manufacturer or Trail Tents will not be held liable for any loss due to neglegence in the part of the purchaser. Upon the expiration of such warranty all such liability will terminate. No other warranties are expressed or implied. Returned merchandise will be accepted for repair or replacement only. Prior approval must be obtained before returning item. Contact us by email at -support@trailtents.com or by phone (877)864-5609 for instructions and details on returns.
To maintain quality Backpacking tent performance:
We recommend proper set up by suggested manufacturers instuctions and storage in season by assuring tent is dry when packing to leave for home (including under floor) or if conditions do not allow this then as soon as possible re set up tent to air dry before storing for long period of time. We also recommend a floor print for under your tent to keep bottom of floor clean and adds additional protection of floor as well.
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